We get many questions about the store, our products, and about SL in general. We’ve gathered the most commonly asked questions and placed them together in categories. You can use the links from the questions below or check the drop down menu of the FAQ tab to go directly to the section for which you are looking for answers.
CAN I GET A REFUND? REDELIVERY?
HOW DOES THE GIFT CARD WORK?
HOW DO THE VENDOR(S) WORK? HOW DO I BUY?
HOW DO I USE APPLIERS? WHAT ARE APPLIERS?
CAN YOU MAKE APPLIERS FOR [insert body name]?
QUESTIONS ABOUT GACHA MACHINES
QUESTIONS ABOUT GIFTS/FREE ITEMS
QUESTIONS ABOUT SKIN TONES
Unfortunately, I have no time to be the personal shop assistant for all of you, so please read all the store info first before you IM store staff or me with a question…
You reading the store info saves me a lot of time, so thank you for understanding! 🙂
please check our SUPPORT pages if, after reading FAQ | Info Portal, you still need assistance.